Return & Exchange Policy
We want you to be satisfied with your purchase.
Return Duration
You can request a return or exchange within 3 days of receiving your order.
Conditions for Return
To be eligible:
- Item must be unused and in original condition
- Item must be in original packaging
- Proof of purchase is required
Non-Returnable Items
- Used or damaged items (not caused by us)
- Items returned after 3 days
Return Process
- Contact us within 3 days of delivery
- Share your order details and reason for return
- Our team will guide you on the next steps
Refunds
- Refunds (if applicable) will be processed after inspection
- Delivery charges are non-refundable
Exchange Option
You may request an exchange instead of a refund, subject to product availability.
Contact Us (Returns & Exchanges)
📧 Email: orders@pursehouse.com
📞 Phone: +92 328 7354508
General Contact
📧 Email: info@pursehouse.com