Return & Exchange Policy

We want you to be satisfied with your purchase.

Return Duration
You can request a return or exchange within 3 days of receiving your order.

Conditions for Return
To be eligible:

  • Item must be unused and in original condition
  • Item must be in original packaging
  • Proof of purchase is required

Non-Returnable Items

  • Used or damaged items (not caused by us)
  • Items returned after 3 days

Return Process

  • Contact us within 3 days of delivery
  • Share your order details and reason for return
  • Our team will guide you on the next steps

Refunds

  • Refunds (if applicable) will be processed after inspection
  • Delivery charges are non-refundable

Exchange Option
You may request an exchange instead of a refund, subject to product availability.

Contact Us (Returns & Exchanges)
📧 Email: orders@pursehouse.com
📞 Phone: +92 328 7354508

General Contact
📧 Email: info@pursehouse.com